Finding your SputnikNet Express Account URL and Resetting Your Password
How to find your SputnikNet Express Account control center if you don't know its web address (URL). Also, how to reset your SputnikNet Express password if you've forgotten it.
Finding your SputnikNet Express Account home page.
If you lose the bookmark, you can return to your SputnikNet Express control center in the future by going to: http://express.sputnik.com/sne/express/login. Use the email and password you assigned in previous steps. Click "Submit" to see a list of your SputnikNet Express Accounts.
Select the appropriate SputnikNet Express Account.
If you have multiple accounts, select the one you want to login to.
ALTERNATIVE: Finding your SputnikNet Account home page by MAC address.
If you know the address of your SputnikNet device, you can form the URL of your SputnikNet Account home page as follows:
- https://express.sputnik.com/sne/express/MAC/main
where MAC is your Sputnik-powered device's MAC address with the colons removed, all lower case.
Resetting your SputnikNet Account password.
Your Sputnik-powered device's password is the same as your SputnikNet Account password. The way to reset both of them back to the default password is to reset the Sputnik-powered device.
To do this, hold the device's reset button in for 10 seconds. Re-associate with your Sputnik-powered device and browse to your SputnikNet Express Account home page. (If you see your SputnikNet Express splash page, click through to log into the internet.)
You will be prompted to log in. Enter the default password (typically, "admin).
Restarting the Sputnik Agent (optional).
Some versions of Sputnik-powered firmware do not restart the Sputnik Agent automatically. If this happens, after restarting, your Sputnik-powered device will be "open". In other words, it will not be connected to your SputnikNet Express Account, and will allow unblocked access to the internet.
To restart the Sputnik Agent, log into your Sputnik-powered device's control panel (using the default username and password), browse to the appropriate page, click "Enable" next to the Sputnik Agent, and apply settings. For more information, see the appropriate chapter for your device in the section titled "Sputnik Agent Firmware and Sputnik-Powered Devices".
Changing your password to something more secure.
Remember to change your password to something more secure. Do this from your Sputnik-powered device's control panel. In the case of DD-WRT firmware, change your password from the "Management" page underneath the "Administration" tab.
Your SputnikNet Express password will automatically update.