Using SputnikNet in read-only "Viewer" mode
How to provide read-only access to a SputnikNet Account, e.g. for support reps.
Log into your SputnikNet account as "admin".
Use your default administrative account to log into your SputnikNet account.
Choose the user authentication system.
Click "Users" from the left-side menu bar.
Choose the default user authentication system.
Click "default" under Authentication System.
Select users.
Click "Users" in the authentication system main menu.
Add a new user account.
Click the "Add New Login" button.
Name the new user account "viewer".
The viewer user must be named "viewer". Their display name can be anything. Provide and verify their password.
Confirm that the viewer user has been added.
The viewer user is listed under Login ID.
Add a new group called "viewer".
You must assign the viewer account to a group that should also be called "viewer". To do this, click on the Groups menu, then "Add New Group" Name the new group "viewer".
Confirm that the viewer group has been added.
You will see the new viewer group added to the list of groups.
Add the viewer user account to the viewer group.
Click on the Users menu and select the viewer account to edit it. Click the checkbox by the viewer group to assign the viewer account to it. Click "Update".
Sign out as administrator.
Click "Sign Out" in the upper right hand side of the SputnikNet window.
Log in as viewer.
Enter "viewer" and the password you set previously. Click "Login".
Confirm that you are in viewer mode.
You will see "Logged in as VIEWER role. No site configuration changes can be made." at the top of every screen. Every page in the SputnikNet user interface is available to you, however buttons that would enable a user with administrative privileges to make configuration changes do not appear.