User Experience: Paying for Network Access using a Credit Card (Standard)
What a customer sees when paying for network access using a credit card processed through PayPal Website Payments Standard.
Multiple authentication methods: signing on with a prepaid card account.
Warp 9 Wi-Fi, a fictional service provider, provides fee-based Wi-Fi service. They want end-users to have the flexibility of paying with credit cards or PayPal accounts. Also, Warp 9 wants to give out pre-paid cards as promotional items.
To do this, Warp 9 uses two authentication systems: prepaid and PayPal. If the customer has a Warp 9 prepaid card, they simply enter their username and password, as shown here, and start browsing.
Signing on with an already purchased account.
Similarly, if the customer has already purchased an account from you, they click on "Credit Card or PayPal", enter their username and password, and login.
Signing up for, and purchasing a new account.
If the customer doesn't have an account, they click the "Need an account?" button, choose their preferred login ID and password, and click "Proceed to Purchase".
Optional: signing up for, and purchasing a new account with automatic login.
If you haven't disabled MAC authentication, the user can click on "Automatically recognize my computer or wireless card" to skip the login process in the future. After their purchase, they system will recognize the MAC address of their wireless card and enable them to login automatically.
Choosing a rate plan.
The customer can now choose among the various billing options set up by Warp 9. You have complete control over the duration and price of all of the offerings.
Checkout.
The customer can now choose whether they want to pay by credit card or via PayPal. They do not need a PayPal account to pay.
Billing information.
The customer enters their credit card billing information.
Payment confirmation.
Once the credit card or PayPal payment is approved, the customer briefly sees a confirmation screen.
Login confirmation.
The customer is automatically routed to a page confirming that their account has been created, they've successfully logged in, and that they're on the internet.
Session monitoring.
The customer sees a pop-up window that shows how much time they've used and how much bandwidth they've consumed. The customer can also use the session monitor window to log out.
Note: if the customer has pop-up blocking on, they will not see this window unless they click on the "Monitor Session" button on the previous screen. If the Session Monitor window is not available, the system will log them out automatically after the idle time configured in SputnikNet.
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