PayPal and WorldPay User and Transaction Logs
How to use PayPal and WorldPay user and transaction logs to keep track of user activity and billing.
User and transaction logs.
PayPal and WorldPay user and transaction logs work the same way. Here's a quick overview:
- The user log (under the "Users" menu) shows a list of all user accounts in the selected authentication system
- User details provides information about a specific user account, and lets you modify basic settings, such as account expiration time, password, and whether the account is enabled or disabled
- User transactions provides a list of all of the selected user's purchase transactions; clicking on any one of them provides details about that transaction
- The transaction log ("Transaction Log" menu) shows a list of all transactions in the selected authentication system
- Clicking on any transaction provides details for that transaction, and a link to the "Edit Settings" page of the Sputnik-powered device where the purchase transaction occurred
Corresponding records in PayPal or WorldPay.
Log into SputnikNet, then navigate to the authentication system overview.
Select the PayPal or WorldPay authentication systems you want to view.
Browse or search for users.
Click "Users" from the Authentication System menu.
You can browse a list of users who have registered with your PayPal Authentication System. User accounts are displayed in reverse chronological order from the time they were created (in other words, most recently created user accounts are on top).
To browse all users, type "%" (wild-card character) into the text field, set the "Display Limit" to the number of rows you want to view, and click the "Search" button. To narrow your search, type in a portion of the login ID followed by %. For example, to find all users with login IDs that start with "Ni", e.g. "Nicholas" or "Nick", search for "Ni%". To find all matches with the "ic" in them, search for %ic%-- in this case, you'd find both of the previous login IDs as well as "nicka". Searches are case sensitive.
Click on a Login ID to see details, edit settings.
Clicking on a Login ID provides more information about that user, and enables you to edit settings:
- Display Name: this is the account name displayed in SputnikNet, along with the associated Login ID. It is also displayed to the customer on the welcome page they see after a successful login. You can edit it here.
- Expires: shows the current expiration time of the account, which you can modify.
- New Password: enables you to change the password associated with this login ID.
- Payee ID: the ID assigned to the customer by PayPal (or WorldPay).
- Disabled: check this box if you want to disable the account.
Click on "Update" to apply any changes.
Click on "View Transaction Log" to see a summary of the user's transactions in the current authentication system.
User transaction log.
Here you can view the user's prior transactions, which appear in reverse chronological order (most recent on top):
- PayPal (or WorldPay) Transaction ID: matches the corresponding transaction record in your PayPal (WorldPay) merchant account. Click on a transaction ID to examine details.
- Order Time: time of purchase.
- Assigned Login: the user can have multiple assigned logins - for example, if MAC-based (automatic) authentication is enabled, their MAC address becomes the assigned login; further, users can change their login ID at any time. Regardless of login ID, they are tracked by a single PayPal (WorldPay) payee ID.
- Product/Plan: the product purchased from your rate plan.
- Amount Paid: the price set by you for the network access product.
- Action Taken: indicates the new, post-purchase expiration time for the user's account.
Complete transaction log.
Click on "Transaction Log" from the Authentication System menu to view a summary of recent transactions for the selected authentication system, in reverse chronological order. These transactions will also be viewable from your PayPal (WorldPay) merchant account. Click "Next >" (and optionally increase the "Display Limit") to view older transactions.
Click on a Transaction ID to view transaction details, as shown above.
Click on an Assigned Login to view and edit settings for the user account, as shown above.